{"id":5398,"date":"2023-04-14T19:07:59","date_gmt":"2023-04-14T17:07:59","guid":{"rendered":"https:\/\/klasroom.nl\/privacy-policy\/"},"modified":"2026-07-02T16:26:16","modified_gmt":"2026-07-02T14:26:16","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/klasroom.nl\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;50&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2>Privacy Statement Klasroom 2026\/2027<\/h2>\n<p>This privacy statement describes how Klasroom handles personal data, in accordance with the General Data Protection Regulation (GDPR). Below you can read which data we process, why, on what legal basis, and what rights you have as a data subject.<\/p>\n<p>For more information on the protection of personal data, visit <a href=\"https:\/\/autoriteitpersoonsgegevens.nl\" target=\"_blank\" rel=\"noopener noreferrer\">autoriteitpersoonsgegevens.nl<\/a>.<\/p>\n<hr \/>\n<p><strong>Article 1 \u2013 Responsible party and contact<\/strong><br \/>\nResponsible party: Klasroom Amsterdam B.V.<br \/>\nChamber of Commerce (KvK) number: 94505489<br \/>\nAddress: Roelof Hartstraat 4, 1071 VH Amsterdam<br \/>\nWebsite: <a href=\"https:\/\/www.klasroom.nl\" target=\"_blank\" rel=\"noopener noreferrer\">www.klasroom.nl<\/a><br \/>\nEmail: <a href=\"mailto:info@klasroom.nl\">info@klasroom.nl<\/a><\/p>\n<p><strong>Article 2 \u2013 Personal data we process<\/strong><br \/>\nDepending on the service, we process:<\/p>\n<ul>\n<li>Contact details of parents\/guardians: name, email address, phone number<\/li>\n<li>Student data: name, school, class, level, support request and progress<\/li>\n<li>Appointment and request data: chosen service, date and time, remarks<\/li>\n<li>Billing and payment data: address, payment status and payment references<\/li>\n<li>Camera images at our location<\/li>\n<li>Website data: IP address, device and cookie data<\/li>\n<\/ul>\n<p>We receive this data directly from you, and for student data usually from the parent or legal representative.<\/p>\n<p><strong>Article 3 \u2013 Purposes<\/strong><br \/>\nWe process personal data for:<\/p>\n<ul>\n<li>Performing our agreements and providing tutoring<\/li>\n<li>Scheduling appointments and handling requests<\/li>\n<li>Communication, administration and billing<\/li>\n<li>Improving our services and website<\/li>\n<li>The security of persons and property, on-site and online<\/li>\n<\/ul>\n<p><strong>Article 4 \u2013 Legal bases<\/strong><br \/>\nProcessing is based on:<\/p>\n<ul>\n<li>Your consent<\/li>\n<li>The performance of an agreement<\/li>\n<li>A legal obligation<\/li>\n<li>A legitimate interest, such as security and internal evaluation<\/li>\n<\/ul>\n<p><strong>Article 5 \u2013 Your rights<\/strong><br \/>\nYou have the right to access, rectification, erasure, restriction, objection, data portability and withdrawal of consent. To exercise these rights, contact us at <a href=\"mailto:info@klasroom.nl\">info@klasroom.nl<\/a>. We respond within the statutory period.<\/p>\n<p><strong>Article 6 \u2013 Cookies and tracking<\/strong><br \/>\nKlasroom uses:<\/p>\n<ul>\n<li>Functional cookies required for basic features such as session management<\/li>\n<li>Anonymized analytical cookies, for example through Google Analytics<\/li>\n<li>Tracking and advertising cookies, including Meta Pixel, only after your consent<\/li>\n<\/ul>\n<p>Tracking via Meta Pixel takes place only after explicit consent through the cookie banner. More information can be found in <a href=\"https:\/\/www.facebook.com\/privacy\/policy\" target=\"_blank\" rel=\"noopener noreferrer\">Meta&#8217;s privacy policy<\/a>. You can change your preferences at any time via the cookie settings on our website.<\/p>\n<p><strong>Article 7 \u2013 Camera surveillance<\/strong><br \/>\nKlasroom uses camera surveillance inside and outside the location, solely to protect persons and property. No live monitoring takes place. Images are kept for a maximum of 28 days and are only viewed in case of a legitimate reason.<\/p>\n<p><strong>Article 8 \u2013 Processors and sharing with third parties<\/strong><br \/>\nWe share personal data only with service providers that process data on our behalf (under a processor agreement), when required by law, or with your explicit consent. We engage the following categories of service providers, among others:<\/p>\n<ul>\n<li>Hosting and storage of our website and systems<\/li>\n<li>Email and communication services<\/li>\n<li>Billing and payments, including WeFact and Mollie<\/li>\n<li>Website and usage analytics, including Google Analytics<\/li>\n<li>Advertising, including Meta<\/li>\n<\/ul>\n<p>We never sell your data to third parties.<\/p>\n<p><strong>Article 9 \u2013 Transfers outside the EEA<\/strong><br \/>\nSome service providers process data outside the European Economic Area, for example in the United States. In that case we ensure appropriate safeguards, such as the EU Standard Contractual Clauses or a valid adequacy decision.<\/p>\n<p><strong>Article 10 \u2013 Minors<\/strong><br \/>\nFor students under the age of 16, we always ask permission from a parent or legal representative before processing personal data.<\/p>\n<p><strong>Article 11 \u2013 Security<\/strong><br \/>\nKlasroom takes appropriate technical and organizational measures to protect personal data against loss, unauthorized access or unlawful processing.<\/p>\n<p><strong>Article 12 \u2013 Retention periods<\/strong><\/p>\n<ul>\n<li>Student and customer data: up to 2 years after termination of the agreement<\/li>\n<li>Requests without an agreement: up to 12 months<\/li>\n<li>Camera images: up to 28 days<\/li>\n<li>Administrative and tax data: 7 years (statutory period)<\/li>\n<li>Website statistics: up to 14 months<\/li>\n<\/ul>\n<p><strong>Article 13 \u2013 Commercial communications<\/strong><br \/>\nKlasroom may inform you of new services or offers. You can unsubscribe at any time using the unsubscribe link in the email or by emailing <a href=\"mailto:info@klasroom.nl\">info@klasroom.nl<\/a>.<\/p>\n<p><strong>Article 14 \u2013 External links<\/strong><br \/>\nOur website contains links to external websites. Klasroom is not responsible for the privacy policies of other parties. We recommend reading their statements carefully.<\/p>\n<p><strong>Article 15 \u2013 Complaints<\/strong><br \/>\nYou can file a complaint with the <a href=\"https:\/\/autoriteitpersoonsgegevens.nl\" target=\"_blank\" rel=\"noopener noreferrer\">Dutch Data Protection Authority (Autoriteit Persoonsgegevens)<\/a> if you believe your rights are not being respected. We would appreciate it if you contact us first.<\/p>\n<p><strong>Article 16 \u2013 Changes<\/strong><br \/>\nKlasroom may modify this statement. The most recent version is always available at <a href=\"https:\/\/www.klasroom.nl\/privacy-policy\" target=\"_blank\" rel=\"noopener noreferrer\">www.klasroom.nl\/privacy-policy<\/a>.<\/p>\n<p><em>Last updated: 1 July 2026<\/em>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f4f4ff&#8221; scene_position=&#8221;center&#8221; bottom_margin=&#8221;20&#8243; text_color=&#8221;custom&#8221; custom_text_color=&#8221;#000000&#8243; text_align=&#8221;left&#8221; row_border_radius=&#8221;custom&#8221; row_border_radius_applies=&#8221;bg&#8221; top_left_border_radius=&#8221;25&#8243; top_right_border_radius=&#8221;25&#8243; bottom_right_border_radius=&#8221;25&#8243; bottom_left_border_radius=&#8221;25&#8243; zindex=&#8221;1000&#8243; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column top_padding_desktop=&#8221;48&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;48&#8243; left_padding_desktop=&#8221;48&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;48&#8243; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;20px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#4e3ca4&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;horizontal&#8221; column_element_direction_tablet=&#8221;horizontal&#8221; column_element_direction_phone=&#8221;horizontal&#8221; column_element_alignment=&#8221;center&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;center&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][nectar_icon icon_family=&#8221;pulsating-circle&#8221; icon_style=&#8221;default&#8221; icon_color_type=&#8221;custom&#8221; icon_color_custom=&#8221;#55c91c&#8221; icon_padding=&#8221;0px&#8221; pointer_events=&#8221;all&#8221; icon_size=&#8221;8&#8243;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_direction=&#8221;default&#8221;]Available[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3 style=\"text-align: center;\">Every situation is unique. Our support is ready when you are.<\/h3>\n[\/vc_column_text][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; 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